Keeping us all safe and healthy

The Government is only allowing accommodation businesses to re-open subject to certain conditions being met. We have been issued with protocols that outline new cleaning and safety requirements. These mean that things are slightly different from usual, and we ask for your cooperation with them.

Cleaning will take extra time – We are following the cleaning practices for the hut laid out in the guidance of the Professional Association of Self Caterers UK and various regional tourism agencies. We now “double clean” – first our usual high level cleaning, and then going over everything again with a sanitiser. This means that we need extra time for each changeover so departure time is 10 am. We understand this may sometime be a little inconvenient, but it is really important that you allow us this extra time.

If you would like a copy of our cleaning practices and risk assessment please let us know and we will email it to you.

What you can do to help:

  • Please remember to use hand sanitiser gel when returning from outings and regularly wash your hands
  • Adopt social distancing when out and about to protect both yourselves and the local community
  • Keep the hut well ventilated
  • Please Strip your bed before leaving – Not glamorous, on the last day of your holiday, we know. Put the sheets including pillow and duvet protectors into the laundry bag which you will find under the bed. Seal them up for collection.
  • Please empty all bins (including bathroom bin) and put into the outside bins.

Some things may be missing – To reduce the risk of touch contamination, we have been advised to remove as much as possible from the hut. This means that decorative cushions and throws, ornaments, paper information leaflets etc have been kept to a minimum.

If you develop covid symptoms – We sincerely hope that you will have a happy and healthy holiday. However, should a member of your party develop symptoms, please return to your primary residence and self-isolate there for a period of 7 days (14 days for other group members). Please do let us know if you develop symptoms, as the cleaning protocols for the hut are different.